Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you. This includes:

• Identifiers and Contact Details: Your name, billing address, shipping address, email address, and phone number provided during checkout or account creation.

• Transactional and Order Information: Details about the badminton equipment, apparel, or accessories you purchase, order history, and custom specifications (e.g., racket stringing preferences).

• Financial and Payment Data: Credit card numbers, debit card numbers, or alternative payment details. Note: All payments are processed securely through encrypted third-party payment gateways. Badminton Town does not store or see your raw credit card numbers.

• Technical and Usage Data: IP addresses, browser types, device information, operating systems, and browsing behavior collected automatically via cookies and tracking technologies when you navigate our Wix-powered website.

2. How We Use Your Information

We utilize the collected data to manage your transactions and maintain our business operations, specifically to:

• Process, fulfill, and ship your orders through our integrated logistics partners.

• Send order updates, tracking information, and customer support communications.

• Detect, prevent, and mitigate fraudulent transactions or security incidents.

• Comply with applicable local, state, and federal laws, including tax reporting obligations.

• Send promotional materials, sales announcements, or newsletter updates (only if you have explicitly opted in to receive marketing communications).

3. How We Share Your Information

Badminton Town does not sell, rent, or lease your personal information to third parties for monetary compensation. We only share data with trusted service providers necessary to operate our business:

• E-commerce & Logistics Providers: We share order details, names, and addresses with our e-commerce platform (Wix) and shipping management software (Shippo), which coordinates labels with carriers like USPS, UPS, and FedEx to deliver your packages.

• Payment Processors: Your transaction data is securely shared with our integrated payment processors to complete financial authorizations.

• Legal Obligations: We may disclose your information if required by law, subpoena, or government regulation, or to protect the rights, property, and safety of Badminton Town, our customers, or the public.

4. Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking tools to optimize your shopping experience, remember items in your cart, and analyze web traffic. You can adjust your web browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may prevent certain features of the checkout process from functioning correctly.

5. Your Privacy Rights

Depending on your state of residence, you may possess specific statutory rights regarding your personal data. Under modern privacy standards, including the Maryland Online Data Privacy Act (MODPA), you have the right to request:

• Access: Review the specific pieces of personal data we have collected about you.

• Correction: Request modifications to inaccurate or incomplete personal information.

• Deletion: Request the erasure of your personal data, subject to certain exceptions (such as our legal requirement to retain financial transaction records for tax compliance).

• Opt-Out: Opt-out of the processing of your data for targeted advertising or profiling.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We implement robust, commercially reasonable technical and organizational security measures—including SSL encryption protocol tokenization—to shield your personal data from unauthorized access, loss, or alteration. However, no digital transmission or electronic storage method can guarantee absolute security.

7. Children's Privacy

Our website and services are targeted toward adults and competitive sports enthusiasts. We do not knowingly collect or solicit personal information from individuals under the age of 13. If we discover that an individual under 13 has provided us with personal information, we will delete it from our systems immediately.

8. Changes to This Privacy Policy

Badminton Town reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted directly to this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we safeguard your data.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data privacy choices, please reach out to us at:

Badminton Town

Email: Admin@badmintontown.net
Mailing Address: 6517 Annapolis Rd, Landover Hills, MD 20740